gebaji Terms & Conditions

1 Introduction and Acceptance of Terms

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and gebaji ("gebaji", "we", "us", "our"), the operator of the online betting and casino platform accessible at gebaji.pro.

By accessing or using the gebaji website, mobile-optimised platform, any associated application, or any service offered through these channels, you unconditionally agree to be bound by these Terms. If you do not accept these Terms in their entirety, you must immediately cease using the gebaji platform and must not create an account.

These Terms apply to all products and services offered by gebaji, including but not limited to: cricket betting, football betting, live casino games, slot games, Pool Rummy, instant games, and any promotional or bonus offer published on the platform.

2 Eligibility and Age Verification

To register and use gebaji, you must satisfy all of the following eligibility criteria at the time of registration and at all times during your use of the platform:

• You are at least 21 years of age. gebaji enforces a strict 21+ policy with no exceptions.
• You are accessing the platform voluntarily and on your own behalf, not on behalf of another person.
• You are not a resident of, or physically located in, any jurisdiction where online gambling is explicitly prohibited by applicable law.
• You have not previously been excluded or suspended from the gebaji platform, or any affiliated platform, for breach of these Terms.
• You are not a current employee, contractor, agent, director, or close family member of such a person associated with gebaji or any of its game providers or software partners.

Age Verification Process

gebaji applies age verification at the point of registration and may apply additional verification checks at any time, particularly before processing withdrawal requests. If we are unable to verify that a player meets the 21+ age requirement, we reserve the right to suspend account access and withhold any funds pending satisfactory verification. Any winnings accrued by a player who is found to be under the age of 21 will be forfeited in full.

If you have reason to believe that a person under the age of 21 has accessed the gebaji platform, please contact us immediately at [email protected].

3 Account Registration and Security

Each individual is permitted to hold one (1) gebaji account only. The creation of multiple accounts by the same individual — whether using different email addresses, phone numbers, payment methods, or device fingerprints — constitutes a material breach of these Terms and will result in the suspension or permanent closure of all associated accounts and the forfeiture of any balances held within them.

Accurate Information

When registering, you agree to provide accurate, complete, and current information including your full legal name, date of birth, valid email address, and a mobile number registered in your name and linked to your bKash, Nagad, or Rocket wallet. You agree to update this information promptly if it changes. gebaji is not responsible for any loss arising from your failure to maintain accurate account information.

Account Security

You are solely responsible for maintaining the confidentiality of your gebaji username and password. You must not share your login credentials with any third party. gebaji will never ask you for your password via email, telephone, or live chat. Any activity conducted through your account while your credentials are active will be treated as activity carried out by you. If you suspect unauthorised access to your account, you must notify gebaji support immediately.

Account Verification (KYC)

gebaji reserves the right to request identity verification documents at any time, including a copy of a government-issued photo ID (National Identity Card, passport, or driving licence), proof of address, and confirmation of the payment method used. Failure to provide satisfactory documentation within a reasonable timeframe may result in account restriction or closure.

4 Deposits, Withdrawals, and Payment Methods

All transactions on the gebaji platform are conducted in Bangladeshi Taka (BDT, ৳). gebaji does not apply currency conversion fees on BDT transactions. Supported payment methods currently include:

• bKash — instant deposits and withdrawals, minimum ৳500
• Nagad — instant deposits and withdrawals, minimum ৳500
• Rocket (Dutch-Bangla Bank Mobile Banking) — deposits and withdrawals, minimum ৳500
• Upay — deposits and withdrawals, minimum ৳500

Deposits

Deposits are credited to your gebaji account promptly upon confirmation by the payment provider. gebaji reserves the right to impose maximum deposit limits on individual accounts as part of its responsible gaming obligations. Deposits made to your gebaji account must originate from a payment account registered in your own name. Deposits from third-party accounts are not permitted and will be reversed upon detection.

Withdrawals

Withdrawals may only be made to the same payment method used to make the most recent deposit, subject to identity verification requirements being satisfied. gebaji will process approved withdrawal requests promptly; however, processing times may vary depending on the payment provider and any applicable verification requirements. gebaji reserves the right to delay a withdrawal request while identity or source-of-funds verification is being conducted.

Refused Transactions

gebaji reserves the right to refuse, delay, or reverse any deposit or withdrawal transaction where there is a reasonable suspicion of fraud, money laundering, or any other unlawful activity. In such cases, gebaji may be required to report the matter to the relevant authorities and to freeze account balances pending investigation.

5 Bonuses, Promotions, and Wagering Requirements

gebaji may from time to time offer promotional bonuses including welcome bonuses, deposit match bonuses, free bets, cashback offers, and seasonal promotions (including Eid offers, BPL season promotions, and Pohela Boishakh specials). The following general terms apply to all bonus offers unless a specific promotion's individual terms state otherwise:

• Bonuses are credited to a separate bonus wallet and are subject to wagering requirements before any associated winnings may be withdrawn.
• Wagering requirements, where applicable, will be stated clearly in the individual promotion's terms. Players must meet the stated wagering requirement in full before a withdrawal from bonus-derived funds is permitted.
• Bonus funds and any winnings derived from them will be forfeited if a withdrawal is requested before wagering requirements are satisfied, unless the specific promotion states otherwise.
• Bonuses are offered to one eligible account per household, per device, per IP address, and per payment method. Attempts to claim a bonus multiple times through the creation of additional accounts constitutes fraud and will result in account closure.
• gebaji reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.
• Bonus misuse — including but not limited to low-risk or arbitrage betting strategies employed to extract bonus funds — will result in bonus forfeiture and may result in account suspension.

6 Betting and Gaming Rules

All bets and game rounds placed on the gebaji platform are subject to the specific rules applicable to that sport, event, or game type, as published within the relevant section of the platform. The following general rules apply across all gebaji betting and gaming products:

Bet Placement

A bet is confirmed only once the gebaji system has accepted it and issued a confirmation — either a bet reference number or an on-screen confirmation message. Bets that have not been confirmed by the system are not valid. It is the player's responsibility to verify that a bet has been accepted before the start of the relevant event or game round.

Errors and Obvious Mistakes

gebaji reserves the right to void any bet placed on odds or markets that contained an obvious error, including but not limited to: prices significantly out of line with the true market; incorrect match or event information; system or software errors that generated incorrect odds. In such cases, stakes will be returned to the player's account balance without additional compensation.

Insufficient Funds

Bets may only be placed using available real-money or eligible bonus balances. gebaji will not accept bets that exceed the player's available balance. It is the player's responsibility to ensure sufficient funds are available prior to bet placement.

Live / In-Play Betting

In-play betting markets are subject to suspension and closure at any time at gebaji's discretion, particularly during key match moments such as wickets, goals, or reviews. Bets placed immediately before a suspension may be voided at gebaji's discretion if market integrity cannot be confirmed.

7 Responsible Gaming Obligations

gebaji is committed to promoting safe and responsible gambling among all of its players. We provide a suite of player-protection tools accessible from within your account settings, including deposit limits, session time reminders, reality checks, and self-exclusion options. Players are encouraged to make active use of these tools.

By using the gebaji platform, you acknowledge that gambling carries financial risk, that the house edge means the platform has a long-term mathematical advantage, and that gambling should be treated as a form of entertainment rather than a source of income. For detailed information about responsible gaming tools and support resources available to you, please visit the Responsible Gaming page.

gebaji reserves the right to impose account restrictions — including enforced deposit limits or temporary account suspensions — where it has reasonable grounds to believe that a player may be experiencing problem gambling behaviour, even if the player has not themselves requested such intervention.

8 Prohibited Conduct and Fair Use

The following activities are strictly prohibited on the gebaji platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and reporting to the relevant authorities:

• Creating or using more than one gebaji account.
• Providing false, misleading, or incomplete information during registration or verification.
• Using the platform for any money laundering, fraud, or financial crime purpose.
• Employing automated betting software, bots, scripts, or any technological aid not expressly permitted by gebaji.
• Exploiting software bugs, errors, or vulnerabilities in the platform to gain an unfair advantage.
• Engaging in collusion with other players or with employees of gebaji or its partners.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any gebaji software or system.
• Accessing the platform while self-excluded, or assisting another self-excluded player in accessing the platform.
• Any form of match-fixing, spot-fixing, or insider activity in relation to any sporting event offered for betting on the gebaji platform.

9 Intellectual Property

All content on the gebaji platform — including but not limited to the gebaji brand name and logo, website design, graphics, text, software, data compilations, and game content supplied by third-party providers — is the property of gebaji or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the gebaji platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the gebaji platform without express prior written consent from gebaji.

10 Limitation of Liability and Disclaimer

To the fullest extent permitted by applicable law, gebaji and its officers, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the gebaji platform, including but not limited to: loss of winnings, loss of data, loss of goodwill, or any interruption of service.

The gebaji platform is provided on an "as is" and "as available" basis. While we take all reasonable steps to ensure the platform is available at all times, we do not warrant uninterrupted or error-free access. Scheduled and emergency maintenance may cause temporary service interruptions. gebaji will not be held liable for losses arising from platform unavailability during maintenance periods.

gebaji provides game content supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. While we take all reasonable steps to ensure the quality and integrity of this content, gebaji is not responsible for technical failures or errors originating within third-party game software.

Force Majeure

gebaji shall not be liable for any failure or delay in performance of its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, power failures, internet infrastructure failures, or any other event of force majeure.

11 Privacy and Data Protection

gebaji collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By registering on the gebaji platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

gebaji will not sell your personal data to third parties. We may share data with identity verification providers, payment processors, and fraud-prevention services where necessary for the operation of the platform and for compliance with applicable legal obligations.

12 Account Closure and Termination

You may request the closure of your gebaji account at any time by contacting support at [email protected]. Any available real-money balance at the time of closure will be returned to you via your registered payment method, subject to identity verification and any outstanding wagering requirements on bonus balances being satisfied.

gebaji reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including where:

• The player has breached any provision of these Terms.
• The player has provided false information during registration or verification.
• Suspicious activity, fraud, or money laundering is suspected.
• The player is found to be under 21 years of age.
• gebaji is required to do so by a regulatory or law enforcement authority.

In cases of account closure due to breach of Terms, gebaji reserves the right to forfeit any balance held in the account. In cases of closure for reasons not attributable to player misconduct, any real-money balance will be returned.

13 Governing Law and Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. gebaji operates as a safe and reliable entertainment platform and is committed to resolving player disputes fairly and promptly.

Complaint Procedure

If you have a complaint regarding any aspect of the gebaji service, you should contact our support team in the first instance at [email protected]. Please provide your account username, a clear description of your complaint, and any relevant supporting information (such as bet reference numbers or transaction IDs). gebaji will acknowledge your complaint within 48 hours and will aim to provide a full resolution within 14 calendar days.

If you remain unsatisfied with the outcome of your complaint after it has been reviewed by the gebaji support team, you may escalate the matter in writing to our dedicated disputes team via the same email address, requesting escalation to senior review. gebaji is committed to reaching a fair and transparent resolution for all player disputes.

14 General Provisions

Entire Agreement

These Terms & Conditions, together with the Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotion terms, constitute the entire agreement between you and gebaji with respect to your use of the platform and supersede all prior agreements, representations, and understandings.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.

No Waiver

gebaji's failure to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of gebaji to be effective.

Language

These Terms are written in English. In the event of any conflict between an English version and any translated version of these Terms, the English version shall prevail.

Contact

For any questions regarding these Terms & Conditions, please contact the gebaji support team. Email: [email protected] (plain text — not a clickable link). Our support team is available 24 hours a day, 7 days a week, 365 days a year.